SHIPPING

 

We're pleased to offer free domestic shipping.

​

We provide complimentary special delivery for all UK orders. All items will be carefully wrapped,  packaged and insured for safe delivery. We will provide you with a tracking number for your purchase.

​

For deliveries within the UK, we use Royal Mail Guaranteed 1pm Special Delivery, ensuring arrival by the following working day, (from the day of dispatch).

​

International orders can be sent by the two following options at the checkout:

 

Royal Mail International Tracked & Signed with an estimated delivery time of 3 - 5 business days within Europe and 5 - 10 business days worldwide.  ​

​

DHL Express International with an estimated delivery time of 2 - 3 business days.

​

International orders over £1000 are free with complimentary DHL Express International.

​

International orders between £500 - £1000 are free with Royal Mail International Tracked & Signed. (shipping can be upgraded to DHL)

​

Your jewellery will be fully insured during transit for your peace of mind, and a signature will be required upon receipt.

​

DELIVERY TIME

 

Our goal is to ship your order within two working days of receiving payment, or on the same day if feasible. However, please allow up to five working days for dispatch.

​

Please note, if paying by Credit Card for items over £2,000, the purchase will not be shipped until funds have cleared. This can take 3-5 days. Items over £2,000 may also occasionally require proof of address.

​

Ring sizing adds approximately 4 - 5 working days to the delivery estimate.

​

Please note that these are estimates only, and delivery times may vary slightly. If you require an item by a certain date, please include this information when you complete your purchase, and we will do our best to meet your request; though we cannot guarantee delivery by any date. 

​

 

CUSTOMS, TAXES & DUTIES

 

The buyer is responsible for any duties payable in the country of receipt. Please ensure you research these potential costs before making a purchase. 

​

We do not have jurisdiction over local country customs departments. In many countries, duties are not applicable when purchasing antiques over 100 years old. If your item falls into this category, we will label your package as 'antiques' to ensure this exemption. However, you may still be responsible for local taxes on imported goods. Additionally, many of our items have been made in more recent years and will not be exempt. Typically, your country's website or customs office will provide relevant tax information.

​

 We do not impose any tax or VAT on all orders.